Healthcare Security
IAHSS-credentialed teams for hospitals, LTC, and mental health.
Healthcare security is where security work stops being a deterrent function and becomes a clinical support function. Our officers are IAHSS-credentialed, NVCI-trained, and know that the person in crisis is also the patient.
What sits inside healthcare security.
Healthcare Security isn't one service — it's a coordinated program. Every sub-program below is staffed, trained, and equipped specifically for the sector's operating context.
Acute Care Hospitals
Full-facility security programs: ED coverage, in-patient ward support, restricted-access management, patient-property inventory, and clinical liaison with charge nurses and hospital administration.
Long-Term Care & Retirement
Wandering-patient protocols, elopement response, family-visit management, and after-hours access control. Sensitivity to resident dignity is trained on before the first shift.
Mental Health & Psychiatric Units
Non-Violent Crisis Intervention (NVCI) trained officers, restraint-avoidance protocols, and integration with clinical care teams. Reactive posture — never initiate, always respond to clinical direction.
Community Clinics & Medical Offices
Post-based officers, panic-button response, and after-hours patrols for medical office buildings. Trained on healthcare-specific privacy considerations.
What the sector actually deals with.
Code response coordination
Codes White (violent person), Silver (weapon), and Yellow (missing patient) require officer-clinician-facilities coordination in seconds. We run tabletop drills quarterly with each hospital client.
Restraint and use-of-force minimisation
Healthcare demands the lowest-force posture in the security industry. NVCI-first, restraint-avoidance, and always in support of clinical direction.
Wandering and elopement
For LTC and mental health units, elopement is a predictable event. Our SOPs pre-position officers at exits during high-risk periods and use silent-alert protocols to avoid escalating a distressed resident.
ED after-hours volatility
Emergency departments after 22:00 present a specific behavioural mix: intoxication, mental health crises, and system frustration. NVCI-trained officers with charge-nurse partnerships de-escalate more effectively than uniformed intimidation.
Every credential your auditor asks for.
Regional hospital network — mental health unit
Reduced Code White activations by 41% in 12 months through a redesigned officer-clinical partnership model. Focus shifted from post-based visibility to relational patient rounds with charge-nurse liaison.
Healthcare Security — nationwide.
Healthcare Security — questions we get.
Yes. IAHSS Basic Security Officer is minimum on hire. Advanced within 24 months for tenured officers. Supervisors hold IAHSS-SSSO.
Deploy healthcare security — coast to coast.
Same-day quote turnaround. National coverage. One point of contact for portfolios of any size.